Case Study: Pooja’s 20-Year Friendship Anniversary & Birthday Celebration in Tulum

Background

Pooja, a successful fashion designer and entrepreneur from New York, is part of a tight-knit community of working professionals, investment bankers and fellow entrepreneurs. Her vision was to celebrate their 20-year anniversary of her friendship circle with an unforgettable trip to Tulum which included 2 birthdays to celebrate.

While she had already secured a hotel, her demanding career left little time to manage the detailed logistics for the 22 guests as it came with the overwhelming burden of organizing everything .

She needed a team that could handle everything—end to end—so she could enjoy the experience stress-free.

That’s where we came in.

Our Role

Pooja came to us with a clear request: “Take all the stress off my plate and make this a trip we’ll never forget.”
We took over complete planning and execution of the itinerary, managing every element from arrival to departure.

Our services included:

  • Full Itinerary Design & Management

    • Crafted a seamless multi-day experience with activities, dining, and entertainment.

    • Scheduled and coordinated all group movements to maximize enjoyment.

  • Transportation Coordination

    • Private airport transfers and local transportation between experiences.

    • Streamlined group movements to keep the 22 guests together and on schedule.

  • Exclusive Dining & Party Reservations

    • Secured tables at Tulum’s top restaurants, beach clubs, and party venues.

    • Highlights included Jutanu for an elevated dinner experience, Papaya Playa Project for an iconic Tulum party night, and one of the city’s most vibrant dinner-and-dance venues.

  • Signature Experiences

    • Organized a breathtaking sunset celebration for the group.

    • Suggested and arranged a cenote experience, which became one of the highlights of the trip.

    • Coordinated massage services for guests to relax and recharge.

  • Surprise Add-On: Videography

    • Organised a professional videography team to capture the trip.

    • Delivered an “after movie” that became a cherished keepsake, showcasing the joy, connection, and unforgettable moments shared.

  • Special Occasions

    • Personalized celebrations for multiple birthdays within the group.

    • Ensured each guest felt celebrated and cared for.

The Experience

From the moment the group landed in Tulum, every detail had been pre-planned and prepaid—eliminating any surprises or last-minute expenses. Guests simply arrived and enjoyed.

The group enjoyed a dynamic mix of relaxation and celebration: morning massages, afternoon adventures, sunset cocktails, and evenings that blended fine dining with vibrant nightlife.

Results

  • Stress-Free for the Host: Pooja was able to enjoy the celebration without managing logistics.

  • Guest Satisfaction: Every guest expressed how seamless and memorable the experience was.

  • Unexpected Delight: The after-movie became one of the most talked-about aspects of the trip.

  • Repeat Client: Pooja was so impressed that she asked if we offered the same services in other destinations.

Aftermovie: Capturing the Magic

One of our suggestions that Pooja hadn’t initially considered was bringing in a professional videography team to document the trip. From emotional reunion moments and stunning cenote adventures to sunset celebrations and nights dancing under the stars, every highlight was captured.

The result? A beautiful aftermovie that became one of the group’s most treasured keepsakes—allowing them to relive the laughter, connection, and joy of the celebration for years to come.

🎥 Watch the Aftermovie

Client Testimonial

“This was beyond anything I could have imagined. Everything was handled with such care and attention to detail. I was able to truly relax and enjoy every moment with my friends. The after-movie is incredible—I’ll treasure it forever. Do you do this in other places? Because I’m booking you again!”Pooja

Key Takeaways for Future Clients

Whether it’s a milestone birthday, anniversary, or a large group gathering, our team ensures:

  • End-to-end planning & execution

  • Seamless group coordination

  • Curated dining, nightlife, and cultural experiences

  • Prepaid packages to eliminate in-destination stress

  • Unique, unforgettable add-ons like professional videography

✨ Planning a milestone trip or group celebration?

If you’re planning a group celebration in Tulum, we’ll design and deliver a trip your guests will remember for years.

📞 Book a call with us today to start creating your unforgettable experience.

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Case Study: Turning Brian Begin’s Retreat into a High-End, High-Profit Experience